Klub i Forum > Predstavljanje automobila članova Foruma
Moj GT
BaneBRE:
nisi ni prvi a ni poslednji koga su zavrnuli... goran sa komande narucio za svog gt-a letvu volana ali neku sportsku nem pojma kako se zove i posalju mu za desni volan...
Brutalac:
Mini Sport je poznat po svojem pouzdanom poslovanju... :fgh:
Fefe:
videcemo ovih dana sta se odgovoriti...mada sam ih opasno napusio,mozda sam cak i preterao al kratak mi fitilj,pogotovo kad sam umoran...mada,poslase mi tepih i to u pravoj boji za divno cudo.
Fefe:
evo sta su mi dobri i posteni ljudi iz minisport-a odgovorili:
Dear Predrag,
Thank you for your email, and please accept our apologies for the delay in replying, but it was a bank holiday here on Monday, and yesterday we were extremely busy trying to catch up. As Graham is away on holiday, I have had to pick up the pieces on this one, and I fully understand your annoyance, the question is, how do we deal with this?
Probably the best way is for us to send you the correct steering wheel at no extra cost to yourself, and if you return the incorrect one in the cheapest way possible, we will refund the postage to you as soon as the steering wheel is back with us. If this is acceptable, I will process it immediately.
I think what has happened is that the part number on the box was correct, but they did not check what was inside. I appreciate your comments that it was an unacceptable mistake, but if we had to unpack every single part, we would never get anything out of the door. It seems our suppliers have let us down on this occasion. Please advise how you wish us to proceed.
Looking forward to hearing from you.
Very best regards,
Chris Harper,
Sales Director.
Brutalac:
Ajde ponudili su ti dobru mogucnost ispravka njihove greske... :good:
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